Betbtc have a strange rule.
If the odds for your bet move more than 10% in next 30 minutes after the time of placement, then they void your bet. They claim that they void bets if odds move 10% even if the movement was against your bet.
''BetBTC may cancel or void bets which it believes have been:
(a) incorrect lines - example: pre-live bet which after 1 minute is quoting 10% below of the settled price - BetBTC WILL NOT cancel bets placed longer than 30mins ago AND also Live Bets do not apply for this point;''
Weird rule at least.
Yes weird, but if this is the rule and if the client accept it when they signed up then it is what it is. If I do not like it then I will not sign up with them (who the hack read all these terms and conditions when signs up LOL). Anyway, thanks spyrosc200.
So, the case is with the bet that has been voided.
As I read the change in terms has been made from 20 minutes to 30 minutes. @BetBTC have you sent any notifications to all of your users to agree on the new terms?
If
not then cancelling the bet after 25 minutes is wrong from your side. Your clients were not informed so when they signed up they agreed on 20 minutes not 30 minutes.And considering this, cancelling the bet after 25 minutes instead of within 20 minutes is not helping you in this case although the current term is 30 minutes.
- This user cashed out 1.2BTC+ in a 4-month period. No issues were raised in any withdrawal.
This is not relevant so let's not talk about it and waste energy on less important things.