Post
Topic
Board Trading Discussion
Re: I lost all tokens deposited in exchange
by
Yaunfitda
on 23/01/2021, 23:09:44 UTC
Is there anyone here using Idex in trading?
I kept a lot of tokens in this exchange. There happens to be this migration from idex market to idex1.0.
When I check my account, it has zero balance. Anyone here had experience the same, Is there a way to retieve?
No user of Idex here. But upon looking at the migration schedule, it has started on October 20, so three months ago. So it seems that you are already late. Or if you have migrated already, did you check it upon migration?

Quote
The migration will occur at specific times on October 20th as indicated in the following schedule.

    00:00 UTC - IDEX 1.0 trading is disabled

    ~02:00 UTC - IDEX 2.0 goes live at idex.io; users can migrate their accounts and place orders in post-only mode

    15:00 UTC - IDEX 2.0 trading is enabled

https://blog.idex.io/all-posts/getting-ready-for-idex-20

And if you follow the intructions on how to migrate to IDEX 2.0 but you still can't see your tokens they you have to reach out to them and seek help.