Not sure what that's called in english, but it's a well known fact in psychology that I myself experience as well.
Smart people often have more ideas than they can manage, they often start projects and then never find the time to complete them because they already have 2 or 3 new ideas and feel the urge to get those started as well.
Usually, if the ideas are profitable enough, these people need to hire other people to do the fine tuning and finishing of the projects they started, like in case of CMG user support, maintaining of accounts in social media and so on.
But CMG as a project isn't profitable enough to pay staff from it, therefore jamboom remains a one man show, completely drowned in way more things on the todo list than he will ever be able to handle.
Last thing I've seen is him now after his channel on Patreon, this forum, Twitter and Discord also being present on Instagram.

Now put that into the overall picture, a website with 1000s of users still in development, user support on the site itself, several dozen bugs to fix AND half a dozen social media pages to maintain and then imagine this is a one man show, then you know what his problem is.