I looked at your privacy policy it was stated about some asking information for the players. May I ask what kind of information you were referring to was this kind of KYC where you will ask the players for their personal information such as passport and driver's license?
We ask only for email.
That is good if you only ask for email in the registration because most crypto gamblers do not want to reveal their identity to playing gambling.
It seems there are many works you need to do to fix everything that will be necessary, so that can be your way to gain trust from the members. It will help you manage the problem and works based on the prioritizing so that we can see your works' progress, and that can also help us or some people try to play gambling games on your site.
It will be better to use a support system on here besides using telegram, so if members have a problem and contact you on here, you can respond to them and solve the problem.