I find Betcoin's reasoning for our suspensions pretty contradicting if you ask me.
They say the promotion was ran to attract new players (which was clearly successful, myself and Stack got refered to the website by another user, Majesty) yet they suspend us for taking part in this promotion?


Betcoin is trying to say that we still broke 2 rules:

10.2: "If the player is suspected of fraudulent actions including but not limited to: participating in any type of collusion with other players, development of strategies aimed at unfaithful winnings, arbitrage betting, use of forking services, Use of surebet or valuebet services, fraudulent actions against other online casinos or payment providers, chargeback procedures with a credit card or denial of some payments made, other types of cheating, providing incorrect information about personal data during registration or is known to have gone bankrupt in the country of his residence, the Company reserves the right to terminate the user account and suspend all payouts to the player."
8.7: "Accounts must be self-funded. Any accounts found to have the same source of funds will be dealt with per our policy regarding multi-accounting."


Rule 10.2 not applying to us can be concluded from the simple fact that there is literally no way to develop strategies that are aimed at unfaithful winning (the game is provably fair, right?) as each player has the exact same odds of achieving the required result to partake in the promotion. We all just used the minimum requirements to be eligible for the reward. Collusion also doesn't come to mind due to the simple fact that, again, there's no way to "secretly" or "illegaly" cooperate to take advantage of what is an extremely EV+ promotion. Other parts of this rule do not apply to us whatsoever.

Rule 8.7 not applying to us also has a simple explanation. The accounts were self funded. The fact that we all deposited to betcoin from the same casino (which has a hot wallet the funds are sent out from, like many casinos do) is pure coincidence and I'm sure has happened to many people before, not just on betcoin but other websites too.

All 3 of us have gotten an email saying we are allowed to withdraw our initial deposits, after which our accounts would be permanently suspended.
I feel like this is extremely unprofessional behavior from a (from what I've seen) reputable casino.