Post
Topic
Board Exchanges
Re: Best exchange out there???
by
voyager23
on 27/01/2021, 13:15:28 UTC
I am UK based yes, but don't want to use CB because of their high fees.... Maybe BINANCE is the next one for me.

3 days in and my money is still not in KRAKEN.... It's an absolute joke....

I was wrong. I just looked into Kraken's support page: https://support.kraken.com/hc/en-us/articles/360000381846-Fiat-currency-deposit-options-fees-minimums-and-processing-times-

And apparently, the deposit you're trying to make (with a 21£ fee) is not supposed to take more than 24 hours. Are you sure that you didn't get the money? Maybe you're just subject to the first-time fiat deposit 72 hours hold?

The normal BACS (UK) bank transfer is free and they 0-3 days, their "CHAPS" system is £21 and gets it in within 1 day. If I set up a new payee now, and pay £100, UK to UK it's their within 10 to 30 minutes. I don't see what Kraken are doing for it to take 3 days. It is now 3 days and money still not in. Kraken telling me they are unsure and there is nothing they can do about it! They use Payward lrd who handle their transactions. I am guessing they are either sitting on my money accruing interest or trying to force me to use their chaps £21 a time system.

The customer service levels of kraken have let me down here.

Anyway guys it's a a trivial matter, I don't want to keep wasting everyones time.

Thank you for all your help.