You should contact support, they told me that the wallets are under maintenance and I believe they've posted notification on Telegram as well as on the site.

they said it will be fixed in 12 hours on the 26th jan. this was after multiple complains. till now nothing is done and they are not updating. someone mentioned onn chat that he was able to withdraw. so i presume there is nothing wrong with their wallet
they are obviously using your money to trade. imagine all the deposits pd gets and imagine the profit they will make in 4 or 5 days.
the only reason they are not paying out xrp is because they are trading with it.
That's just ridiculous lol. Idk, it looks like xrp wallets are fixed, my cashouts are going through just fine.