Given the profits they make it is really irresponsible of all of them to be unable to provide their services whenever there is an increased demand for those same services. It just shows us how unprepared these companies are for what everyone wants, and that's a bigger adaptation - while at the same time the basic infrastructure is cracking at the seams every time a slightly bigger pump happens.

I personally do not use their services, but I think all users should put constant pressure on them to upgrade their infrastructure and provide uninterrupted service to their customers.