Post
Topic
Board Announcements (Altcoins)
Re: CoinMarket.io | New, self-moderated support and news thread.
by
magicbuttons
on 10/03/2014, 14:14:22 UTC
On 19 February 2014 at 17:32, I tried to make a withdrawal of 1362685 DOGE.

I received the confirmation email and clicked on the confirmation link. My withdrawal was then confirmed, but was not allocated a transaction ID. The coins were not sent, and the DOGE wallet was removed from coinmarket.io shortly afterwards.

On 24 February 2014 at 01:50, coinmarket.io posted on this thread:
Doge wallet should be back by the end of tomorrow.
Seven days later, it is not back, and I have heard nothing further from coinmarket.io.

On 27 February 2014 at 04:41, @CoinMarketio tweeted that "Withdrawals that failed without an txid being provided (some 20 of them) will be processed manually - in the next 8 hours, probably faster": https://twitter.com/CoinMarketio/status/439017538996146176
104 hours later, my withdrawal has not been processed, manually or otherwise, and I have heard nothing further from coinmarket.io.

I can see from dogechain that the coins are still at the coinmarket address to which I deposited them:
http://dogechain.info/address/DMugxPsYi6d1Rh5EURMojraP2GHsTTbjR3
...and not in my own wallet, where they should be:
http://dogechain.info/address/DK6X3t77BhxQojv3v5cvvHMgd2PXyeYUh3

This has already cost me a considerable amount in trading opportunity. Coinmarket, provide an update please.

Two weeks after my withdrawal request, I am still being ignored.

And still nothing...