This exchange was started by same scammers who scammed people with a project called CryptoJack few years ago. I've tried to warned everyone before but no one listened me. It was very obvious for me that they'll eventually end up scamming people.
I won't be surprised if their staff would just never come back and never respond anyone. and withdraws never reopen again.
I got the DOGE out of harm's way.
But the ticket, for non-paid coins, has been hanging for 12 days! In the blockchain of the coin, everything has been confirmed for a long time, but nothing has reached the exchange.
No one answers.

how did you got your DOGE out?