Now that I got most of the assets out from there I am more comfortable to talk about it and to share my story. Would this be an inside job given that they knew the US customers are vulnerable and helpless (since they cannot use their customer services anymore)? Else, how can the hacker by passing the email code verification and the Google Authentication process? This is still very unsettling to me.
If you think that the exchange is behind the hack, you need to expose the exchange name and let them explain the reason why that happened so that the customers using that exchange will be aware of the situation. You cannot be silent if you went through a situation like this and we need transparency in this issue.