Hi again,
I’ve been spending some time on the website lately and I have some notes I hope you can take into consideration.
1- Today (Sunday), I tried to place a couple of Live bets, but I got the following error “Sorry, we are unable to process your request. Please try again!”
2- In the “My Bets” page, there should be a column displaying “Net Profit” (Profit minus Commission), it doesn’t make sense showing profit only since it’s not the actual profit. Also, on the same page, it would be nice to be able to view bets history in a certain time period enabling the user to select the exact dates and see their profit/loss.
3- Bettors should have the option of seeing potential and actual profit/loss with and without the commission on the market itself. This is an essential feature for traders.
4- The issue of the site logging me out is really a serious one and should be fixed. The user should be allowed to choose whether or not he wishes to be logged out. For example, that day I wanted to place a bet just 1 minute before the start of the match, then I noticed I was logged out. By the time I logged back in the match had already started and the odds were gone. I have never seen any betting website logging out users after only an hour or so.
5- It would be nice to be able to cancel individual bets and all bets from the My Bets page, because sometimes, you can have several open unmatched bets, then all of a sudden you find a bet you want to take but you don’t have enough available balance because of your unmatched bets, so you need to cancel one or all of those unmatched bets to place your new bet quickly without having to go to each and every market to cancel bets individually.
6- The minimum bet should be 0.01 and not 0.10. For some bets with higher odds, 0.10 can be too much, and also some traders like to balance their green on both sides to the cent, with 0.10 being the minimum bet that would be impossible.
7- On several occasions, I have noticed that the market gets messed up and doesn’t show correctly. However, when I refresh the page everything goes back to normal. Please see the screenshot below.
https://ibb.co/c1GyN038- It would be nice if you can add tennis markets. The Australian Open is starting soon.
Thanks again!