If you can see the floor before the interview, you can sometimes get a vibe about the place. I once went to interview for a sales position. Aside from the interviewer being 30 mins late, it did allow me to sit and observe the situation. I realized pretty quickly this was not going to be the place for me. Very quiet except a handful of people on the phones cold calling. Many reps trying to push for contacts on the other end, just painful to listen to. And when they’d hang up there wasn’t really any interaction with co workers. Just quiet, and then another call. It all seemed very tense. I noped out of their real quick after the five minutes the interview took. Dodged a bullet.

I had interviewed for a call center job at another place that’s as a complete 180 from that. Yes it’s a call center job so it is what it is, but there was laughter on the floor, people talking to floor managers, just a completely different vibe that was more inviting.