Husna QA, it would be quite illogical if Ledger ever said something like that, and at the same time you can find a list of official resellers on their website. -snip-
Yes, I'm not sure if Ledger ever said that. That's why I asked @RickDeckard where did he get the statement. Instead, Ledger provides an opportunity for those who want to be affiliated or become a reseller of their products. https://www.ledger.com/partnersYeah, that's why I decided to take it apart and see it for myself but I ended up damaging the device. I have no idea if that cable is specially made for ledger or it can be replaced, I had to use google to learn it's name. But when I get another device I'll certainly won't open it up :D
You have to make sure the PIN code is new and create it yourself; use a new seed or seed from your old device; check the Ledger Nano's genuine during the installation process.