Then why create new account just to Post this issue?
OP is not a new account, the account created on January 23, 2018. Possibly he's only a silent reader.
For @OP I know you got mad since you're not doing the spammy chat in their sites, so it's unfair you got banned. But honestly speaking there's no need to take serious about this case since you're not get scammed or loss anything. I suggest to withdraw your funds and play in another trusted casino since luckyfish.io has an accusation in the past.
[1]
Another site caught not being "provably fair" Luckyfish.io [2]
Luckyfish.io Scam[3]
ALERT SCAM luckyfish.io is SCAM