It becomes too costly when I just have $20 to withdraw and the fee is worth more than $7.5, I will get almost nothing on my hands.
You don't have to withdraw your funds when the mempool is full and there are tens of thousands of unconfirmed transactions. Just hold on to your funds a few days. Use weekends for withdrawals for example.
When times are bad and situation is out of control, we need money. That is when I withdraw and if I do, fee does matter to me in different sense based on how quickly/slowly I want the funds in my pocket. Even if I hold, btc won't. If today, the price of btc is $40k and I wait till weekend when we see unnecessary dumps in price where even 10-15% dumps are seen, I will have a 10-15% cut in USD value which is not a good thing in my opinion.
Precisely! If you are in need there's nothing to stop you from withdrawing your funds, even there's really a high fees to shoulder. We can't tell when that emergency will take place.
Though this high fee really hurt out everyone, there's nothing that we can do as the owner also needs to adjust from how things are working with the system.
They needed to make sure that the business will still in the neutral side.