Coinbase has been around since 2012, but its number one and major issue is customer service. There are a lot of complaints that they were unable to answer despite countless emails and social media messages. Hoping they resolve this issue. Coinbase IPO sounds exciting as it may sound, but they have no respect for the people who keep them in business. There is no live phone support, only an automated menu with a single option. Mostly automated responses and limited choices. Also, their fees are unreal.