Ninjastic
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Board Bitcoin Discussion
Re: Legitimacy of Paxful, Kraken, LocalBitcoins, other
by
Ultegra134
on 11/02/2021, 17:26:08 UTC
Quote from: zxcv1 on Today at 05:06:03 PM
Quote from: Ultegra134 on Today at 03:30:43 PM
Quote from: voyager23 on Today at 06:45:30 AM
Thought I'd chip in with my kraken feedback everyone knows I love kraken....

Good customer service but... when you need to use the platform the most it ALWAYS has serious downtime and you can not get in, happens every time there is a pump somewhere... It is beyond frustrating so much so I have moved to other exchanges. It's not good enough coming form a company who say they are the best around... I think it's ran on dial up.

Also be careful of how you use it, I bought a coin for MARKET VALUE 16.20 the other day, they charged me 16.50.... That shit adds up! They told me it was a spread to keep me safe.... Yeah ok..

I would use them as back up only if I was you.

Also AVOID COINBASE, their customer service is shocking... I waited 5 days for a reply, and they just sent an automated bot response... truly shocking.... still not got an answer here!!!!
You cannot imagine how much I can relate with everything you said.
In the first occassion, Kraken, is constantly experiencing downtime which is infuriating when you're trading. The moment you press Buy/Sell, the damned thing crashes and times out. This is the main reason I withdrew all my money and moved to Bitstamp. Moreover, I didn't really fancy the layout/design, never had any issue with the support or the verification though.

On the other side, Coinbase, has the slowest support I've ever seen. After some research, we found an account (With a completed Bitcoin deposit at some point) in my girlfriend's email (You never know someone well enough it seems, lol). She didn't remember the password, so we tried resetting it to no avail. The reset email wouldn't go through.

We contacted their support, after a few hours we received an email, and you guess right, it was an automated response telling me to try resetting the password by the reset field. You don't say?! Like I didn't try that already. It also mentioned that if we're trying to recover the password via a non-authorized device, the email wouldn't go through. Okay, but I already told you that, why am I receiving an automated response for something I have already explained?

It's almost a week and have received no response.

Bitstamp requires SSN! What if they get hacked? I do not want my SSN anywhere!
This is highly unlikely, all reputable exchanges ask for verification. It makes sense, you can't be buying cryptocurrency with a card if you haven't verified your ID. How do they know that this card is yours, they need to know your details, or they will get screwed if someone was planning to deal with stolen credit cards. Same goes for withdrawals and deposits to bank accounts.

How would you know that those individuals won't share your information online at any time? They could be laughing about your face in your ID with their friends, just kidding. However, supposing that Bitstamp gets hacked, which as I said, is highly unlikely, the least I'd care would be my ID leaked. I think my balance is way more important. Moreover, I don't think that such info is easily obtained, even if it gets hacked.