Hi,

The explanation is too confusing. If you have transferred BCH from eToro do your wallet please provide your BCH wallet ID and a direct link to the tx hash from eToro the hash you provided(77826415641564375bbf8c17c1593333326bf8944526bf894526bf8945264526452bd) is not valid for both BTC and BCH.

Without further details is hard to help.

Thanks