They ignored me for 48 h. After my review on trustpilot (take a look) they contacted me and accused without any proofs. When I asked them to introduce themselves, they answered me - we are stake integrity team. This is not an answer. Anonymous people blocked my balance, ignored me, accused me without proof (one account, I logged in with one IP, and made all deposits from my personal binance wallet) and they will require my personal data?? Pure scam.
From
your review:
What rules were you accused of breaking:
I waited 48 hours to be accused of breaking some rules and having multiple accounts?
You're clearly lying about this:
Typical scammers, that's who you are, who take money and do not allow them to be withdrawn and only pretend that want to help. In the end, they confessed that they had stolen my money and posted some fake positive reviews here. Just a bunch of scammers.
It's tough to take you seriously to be honest. Stake does not have a history of freezing funds or abusing KYC requests and you've demonstrated you're willing to lie in order to make them look bad. If you're innocent, share the whole story - including the parts that don't look good for you, like why they asked you for documents or why you think they asked you for documents.
All recent reviews have been negative, and they were from real people, obviously. And then suddenly - 3 very weird positive reviews appeared ... well, you can see that they are fake.
"
Stake Staff
Hello,
First of all apologies for waiting this long for a reply.
We have frozen your account because we have reason to believe that this account is guilty of breaching our terms of service as stated under item number 5.1. Please see
https://stake.com/policies/terms for further reference. Anonymity is important to us, but multi-accounting is something we take very seriously.
Can you complete the KYC process by sending us a picture of your ID and a picture of you holding that ID and a piece of paper with your username and today's date? Please provide those documents within the next 24 hours.
Regards,
Stake
"