Hey @shield132,

We clearly stated that the funds will be released in the case of going through the KYC.

Our team strongly believes in a fact that in case us revealing the amount in advance, things would go in the wrong direction. Meaning that, after spending approximately 2-3 months in total, trying to find a spot place with the customer, none of those worked.

We tried to fit the needs of the customer, but got denied by the user end and therefore got insulted without any actual proofs. It would be close to impossible for us to imagine where this case would go if we decided to tell things in advance, as the past shows the truth.

Most commonly, the users never decline the KYC request. According to the past, the vast majority of the customers who did cancel the request were involved in some sort of fraudulent activities (we don't say that the OP is among them) - to summarize: FJ as a company needs to work transparently and operate legally without breaking any laws in the countries that we specialize in.


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Team FJ