To summarize: Did you really lost 13 BTC from deposits or was 13 BTC the amount of bets you placed?
If you deposit 1 BTC and make 13 wagers, then you did not lost 13 BTC
Or play with 1 BTC and make it to 13 and then lost the 13 BTC is also another story.
I can assue you the totals I have posted are losses in the casino after the permanent self casino ban, not total wagers.
Here are my total wagers, I know the difference ...
https://prnt.sc/zs0jbiOkay, I see you really have a gambling problem. However. You can't just beg the owner of the casino to unlock your account again, get into your habit once again and piss away a million dollars and expect a refund after you got broke.
Its not how the gambling world works. Not even if they shouldnt unban your account. Its your fault and you need to face it like a man.