Re: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting
The support team at FJ has lost it. I asked for a small withdrawal of around 0.0053 BTC, and they replied that i need to reply to their email to confirm processing it. I replied but they immediately blocked my account and now asking for information that i cannot access without logging into my account! Why do you need my mobile number? I never even gave it when registering my account at FJ!?
What gives? Why are you trying to scam me off this small amount? Have FJ become so miniscule that they are trying to scam their users of such small amounts?
What gives? Why are you trying to scam me off this small amount? Have FJ become so miniscule that they are trying to scam their users of such small amounts?
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Hey there, thanks for sending out the feedback.
Let me me know your username so I can get involved with the case accordingly.
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UPDATE: as for now, we cannot identify the actual owner of the account as high security standard is activated for the safety reasons. We might have a case of dealing with possible account hacking, in order to get the funds out, we need to identify the person to make sure he/she's the true representative of the on-going event happening onto the user end. All good once all the information is in, you will be able to withdraw the funds. Please be in contact with the customer support team, they will take care of this no matter what.
Why do you need my ID? What are you going to verify it against? I have not submitted any ID at the time of registration!
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replied via DM - no worries, we will get it sorted out.
