You did not self-exclude from the website.

You turned down the self-exclusion program and asked support to basically have the casino inaccessible to you which is not apart of self exclusion. Then you went directly to your VIP manager to have that flag removed in the future. Stake has never had any formal protocol around this block casino flag that was asked for by a few sports players. Our self exclusion policy can be found here. https://stake.com/policies/self-exclusion We do not differentiate sports betting & casino betting as different forms of gambling. If you have a problem then both should be avoided.

Also it apparent that you had been using multiple accounts the entire time so I do not see how even if we had done this readily if it would have been preventative enough. What is clear to me is that the entire self-exclusion process should be a self-service system and involve a ban of the entire platform.