Your self exclusion policy you keep pointing to has been updated multiple times since my initial request.
I did not create the self casino ban option. It existed. On your site. And I asked for a permanent one.
I think the facts are clear.
Stakes official position is we made mistakes and poor judgement and will be keeping all funds.
Do you deny the fact that you have, two times in a row, personally contacted and pressured the VIP host into removing the self-administered ban YOU have imposed upon yourself? Yes or no question.
At this point, there is not much to be discussed anymore. YOU had requested the ban be lifted from you TWICE. The casino is not responsible for your destructive addictions. Had you not had a 'special' relationship with the owner, things might've gone differently, but you have exploited that relationship to get your way around. Then you come here all surprised and 'woe-is-me' that you've lost it all.
YOU are the CULPRIT.