The best way to solve is to come to an agreement, where the user will get at least something from his deposits back.
If Stake.com is refusing, you should contact the master license holder. If they are not responding, write the gambling commission in Curacao.
Thats not something Im interested in pursuing. I appreciate the insight tho.
Stake is hiding behind word play and technicalities, and I imagine that would be successful in a legal setting.
I expected them to realize the intent, and honor the spirit of responsible gaming, and correct mistakes.
Shout out to the user who coined "spirit of resonsible gaming" I keep using it.