The thing is that he did not ask for self exclusion. He did not follow self exclusion policy. If he did he would be permanently banned and would never had a chance to be unbanned.

What he did with his vip host asking for casino ban then asking to remove it etc was all unofficial and without any policy.

Also user had multiple accounts so even if he excluded 1 of his accounts by the policy he would continue to gamble on his other accounts or create new ones.

We are very responsible when it comes to gambling and being aware of the dangers of it. But unfortunately the simple fact is that casinos can only do so much to help you. If you want to continue gambling there is nothing any casino can do to rly stop you.

There are tons of crypto, fiat and real casinos where you can continue gambling even if one casino could find a way to stop you for good.