And did you use exchange address to transfer the funds? Because you'll not able to get the token if you use exchange account, be sure to use a
wallet address.
Important Note: You will not be able to get MAI tokens to Coinbase or exchange account.
Please read the "Step 1" section carefully to avoid losing your funds.
Yes i was send them the correct address
thanks for correction
Alright
Can you confirm which address do you use? From exchanges or wallet? (If you confuse between exchanges or wallet, you can mention the site/service)
Also are you already receive the token or not until now?