I won 1.7 BTC a few days ago. Stake didn’t let me withdraw my winnings because I (citation) "cannot use that account to make withdrawals".
Later they said that «There is a slight delay due to an ongoing investigation» and blocked my account completely.
Stake support didn't give me an ETA and I'm getting nervous about all this. I lost quite a lot of money at this casino, but as soon as I win I got blocked.
How long does this "investigation" take and when am I going to receive my winnings?