Post
Topic
Board Web Wallets
Re: Problem with blockchain.com (I not receive anymore authorization email)
by
Potato Chips
on 19/02/2021, 08:34:45 UTC
I've already wrote to the support team (but they are very slow). Also used my backup phrases to restore my account using a new email. On the new address I receive email without problem. The bad thing is that the major btc I have on blockchain.com are on the interest balance and this amount was not recovered with the backup.

Someone has similar experience? What I can do?

If you're still having a problem, try to reverify in your new account. Custodial wallets like trading and interest are tied to your identity profile and therefore should show up once you reverify. Just pray you wont trigger their manual verification as that can take days or weeks.