GUYS HELP PLEASE!!!!


I started exchanging in Binance today and had a pretty big amount there. Now I can't see any signs of money/bitcoins. First I didn't see it in the wallet, but for a while saw it when trading crypto. Now that shows 0 as well.

The binance website shows following:

Deposit not credit due to system issue, withdrawals not available now. Wallet overview shows 500, transfer abnormal, IOS login abnormal. All noted and IT is working on it, please wait.

I'm on que to customer service, it's #1328 so I guess there's something going on. Does this mean the problem is in Binance and I maybe haven't somehow lost my money? Sorry I'm a newcomer.