If your pencil does not write well - do you buy a new one or sharpen your own / insert a new rod?
The problem with Citibank is that their program had the most disgusting interface, which is also very easy to mistake. The main problem is not that Citibank made a mistake and now can not return the money, but that Citibank MADE a MISTAKE BECAUSE OF the SHITTY DESIGN OF ITS OWN SOFTWARE and this must be understood.
Inventing another useless altcoin in order to fix this is shooting a cannon at sparrows. It is enough to bring a normal approach to the design of internal software so that such mistakes do not happen again.