Any company can make the mistake, it is Ledger Nano today does not mean it can not be Trezor tommorow.
Maybe I am not as forgiving as you are. The hack was bad and the steps done afterwards were disappointing.
Just days ago somebody complained about another problem with their shop - his details have ended up at another customer.
I don't think that others can make this many mistakes in a row.
Yes, it was not the small mistake which could be forgiven. People personal data was leaked which could be mis-used in many different ways. What if other data like private keys would have been leaked and people would have lost their funds. I think it is also not safe to keep all the funds in hardware wallet. Keep some in hardware wallet, some ins desktop wallets, some in mobile wallets and very few in different online wallets.