One that is clearly wrong on tru.bet's part is this:

Lets assume he/she created one thousand fake accounts and claim thousand of bitcoins but as a matter of fact PAULI is a indeed a part of admin's team because he is the one who has a moderator account.
Consider this. If OP would have lost they still need to pay pauli because, creating multiple account has nothing to do with  their own chat moderator's account booking action.
Since bet has taken place they must pay it.