I always notice and seems they just created that account for demolition purposes since they want to get a bad impressions on certain sportsbooks and casinos here, that's why I don't believe on such claim posted by newbie if they don't have proof since maybe they are sent by there competitor just to eliminate them.
or they are a Group of people or should we say organized group that keep pushing gambling sites to make Money , because it looks like they are keep on coming from day to another.
Also its important for the representative to clear up those allegation since if they don't answer any of those many will believe that they are scam.
Maybe Proof are need on this matter, revelation of proofs will clear everything .