This is a more recent chat I had after being blocked.
Apparently the game does not work the way they want it to work.
I'll be clear right away, I've never taken any bonuses or free spins. That's why the part with "game abuse" doesn't make sense at all.
They even display my winnings below the game.
The mail still hasn't been answered. I will wait a little longer and create a topic in the Scam Accusations section.

Thanks everyone for the suggestions.

https://i.gyazo.com/2bf34f67c99c23658c8e2d7ce4339734.png
https://i.gyazo.com/4b7a9b37642f0aadf731b180f93cad84.png