First, thank you for taking the time, I appreciate it. Second, let me answer your points.
3. Both traders have now access to the trade and can now discuss whatever they want using the chat system or share a Signal number, Wickr, Telegram...
It's always better to keep conversations in a single place as opposed to moving them out of the platform
[scammers would love such things].
For cash trades, I don't think there is a point to force traders to keep the conversations on the platform. We offer the option if you want to chat on the platform but if traders want to talk outside, it's their call.
- Auto chat delete after X amount of time
Hopefully, conversations aren't deleted unless trades/deals are already finished between involved parties.
Correct, if we implement auto-delete, conversations would be deleted after trade is marked as completed by both traders.
Current Concerns we haven't fixed fully:
- Fake feedback
What have you done so far to combat this issue?
We haven't found one fix that makes feedback impossible to fake without asking for more information from traders. If it becomes serious, to stay away from forcing people to pay a fee to trade for cash or post an offer for cash trades, we started working on an option for traders to "trust" other traders and have a personalized trust score for each trader depending on if he is in your trust list, or if someone in your trust list trusts him, or if someone in ... and give a score according to that. It would be separate from feedback and could be a nice way to create a network of trusted traders. Most traders can fairly easily filter out the honest people with a conversation so our plan right now is to roll it out without this trust list and see how traders behave.
Again, Thank you and feel free to disagree with anything I say
