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You're right I have seen PD taking care of their community and this is rare to see with many casinos. But even at times when PD takes the best interest of its people there will always be a few that will not care, mainly because they don't understand it. Keep it up PD, keep looking after the community, and you will not regret it. People is power!
I think it has something to do with PD's popularity. Take any company with many clients, and you'll find someone complaining, regardless of how good that company is.
While reading your post I was playing with small bets on PD, and won a quarter dollar in LTC:

A bit off-topic, but I just googled "quarter dollar 2020", and found out that those guys are dark humorists

if they decided to to mint a coin with bat on it for 2020.
