Dear @Cowboy310, here is the answer to concerns you have expressed in the posts above, including some of the posts which are now deleted or edited. I take my time with response because, besides being quite busy IRL, I can not afford to post messages and later delete them when they do not fit my narrative anymore.
> Please just reply to my email dude
I am assuming you were writing from email address which SHA256 fingerprint is: 4f545b25334cf7f0c9c903788423e31f209e858168e7d04f5ae41fc31650f7dc. I read them prior to posting the reply here. You moved the discussion to the public forum, so I answer here.
> What kind of process do you have to verify your addresses
MCM stores private keys for addresses it operates. This is necessary to make transactions. It is possible to determine the bitcoin address which belongs to private key. Using this knowledge, I can match any address against the database to see whether the address belongs to MCM or not. The private keys and the addresses operated by MCM are not disclosed, as it would compromise their anonymity.
> can you please check your logs and website on the 23rd of feb to see if you are able to find the transaction?
As I said in previous reply, the receiving address of your transaction does not belong to MCM. Bitcoin blockchain is a public ledger, unless there is another transaction you want to ask about, there is nothing more I can do.
> Its odd that you say that in this case the address does not match up because I have. not. provided it?
I based the reply on the bitcoin address you provided in the email, it's SHA256 fingerprint is: 5e5f0a9452e183c7b95ef08fe6ea2b8833bd80e7fc24f4a366c610447b4f8b7f
> I am happy to email you proof of me sending the 13 Btc
As mentioned above, bitcoin blockchain is a public ledger. I have no reasons to doubt you have made the transaction.
> I am not acting maliciously and I quite frankly am shocked that you would assume that
To my best knowledge no orders were facing issues around the time of your transfer. As per previous post, MCM gives the user a very powerful tool in form of Letter of Guarantee. It is indisputable. Earlier in the thread TryNinja sent you a direct link to the LoG of your order. According to the claims you made, the "server crashed" but you "checked the PGP".
> Perhaps you can show me a log or something to verify what you are saying
There is no log. Not only because the logs are not stored or the information were deleted. There is no log because the transaction was never tracked by MCM. MCM tracks only the transactions belonging to its own addresses.
> It's a bit strange to be that you're getting defensive here
I am not getting defensive, but answering a very serious threat to MCM reputation with very sane and down to earth arguments.
> why not just reply directly to my many emails and at least attempt to help me figure this out? I sent an email detailing what happened and find it funny that MCM is only responding in this thread and not to the email address provided on the website.
I will reply to the emails shortly with exactly the same information posted here. The information you provided or offer to provide is only sufficient to determine you made a bitcoin transaction. Had the funds landed in one of MCMs addresses and were not processed for any reason, I would contact you asking for a message signed with sender address describing where the funds should be sent. They have not.
> Has your server processed such a high amount of btc before?
Yes.
> When I processed the payment through MCM the wifi stopped working for a moment
MCM does not have the ability to control your wifi. The rest of the story matches what would have happened if you sent the funds to a malicious website. You should ALWAYS verify the LoG - not only download but also verify against the PGP key. The malicious websites oftentimes give you the LoG with the deposit address changed. Looks the same and is still signed by MCM, but the signature is invalid.
> If someone lost 13 btc through a malware on my site or a cloned version of my site I would respond to their emails at the least.
I will now answer your emails. I am prioritizing responding to the accusation on public forum. Using bitcoin means taking the security and privacy in your own hands. If the funds left your address there is nothing you or a 3rd party can do.