Post
Topic
Board Service Discussion
Re: Why am I not able to reach the MTGox call center number
by
glon
on 11/03/2014, 19:15:37 UTC
I'm trying to call both numbers they gave.

As everybody probably knows Mtgox applied for the procedure of civil rehabilitation.
So the call centre has been established "to respond to all inquiries".
I'm trying to reach the number, given in the announcement (+81 3-4588-3922), but am not able to.
Someone has the same issue? Any suggestion to solve this specific issue?


They provided one number initially, and then added another number for English speakers, AFAIU. Then they apparently deleted the EN number from their announcement. Could the number you're trying to call be the EN one?

For English-speaking customers, supposedly. Didn't matter in the end, as the Japanese ladies ALL had quite broken english, lol...