[quote author=bitmover link=topic=5320903.msg56468282#msg56468282
Authy has an option to prohibit the registration of new devices. So if someone steals your Authy password, they can not add an additional device, unless if an authorized device allows the registration of new devices to your account.
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So what happens if you lost the device and you were prohibited the registration on a new device? This means you can't log in even you have the login credentials. So what is the difference between Authy and Google Authentication? If you keep off prohibition then it would be a quite risky move, someone would guess your password or would be even hacked. The best solution is to maintain a notebook to write you all the accounts credentials including Google Authentication codes and keep it always under you. So even lost the device still you will have to backup all your account credentials.


Back the OP, recovering 2 FA is quite a complex method. You have to wait for their positive response with patience. Keep in mind, don't hand over your wallet credentials to an unauthorized person either it's on Telegram or Twitter. Don't respond if someone PM you to recover your 2FA, most probably they are a scammer.