That's the whole point why you are all scammers @HashFast. You promised in written obligation that all refunds for the bitcoin payments will be in bitcoins. You can't deny this, your company signed under it, copies are all over the internet. Your customer doesn't have to know the law, but you knew right from the beginning you are not going to do it, you are not going to fulfill your written obligation. How do you call when someone signs under the agreement knowing he will never, ever fulfill it? I call it a scam, there's no other name for it.

Keep in mind that few months before your company started collecting payments, another US company (Avalon) issued full refunds to tens of thousand of customers all over the world. All those refunds were in Bitcoin, and that company never, ever had problems with the US legal system for doing that. So you are continuing to lie and scam claiming that something is illegal, which is not.