Yes my account had been temporarily banned. After I contacted thru email customer support. They made me prove username last withdrawal txID last deposit txID then they gave me a code to get in my account.  Where I saw that all of my 17.2 horizen had been transferred to dogecoin then Bitcoin and then withdrawn from my account.

Today I realised my account had been hacked again and my username will not longer work again or my password I can go to the website and click there forgot password button I made a new password use it with my email and then it says username or password isn't correct. I had 2fa and new passwords. Also so I assume this is a retaliation to this post. I told them I would be making it in my email to them. I have contacted them through there customer support email again and I'll be surprised if they even get back to me. Probably stole what I had of ethereum still in my account that was too small to it withdrawal. Gigabet are thiefs!