Too hard to get a refund, last month i email, today i call them, next week i will fly to US to see them maybe.

Does anyone know how to sue a company from oversea?
Isn't Black Arrow in China though?
Address:
801, Building 2, Huangduguangchang, Yitian Road, Futian District, Shenzhen, Guangdong, P. R. China, Postcode: 518048