Why do you keep ignoring my messages as an old customer? I have used your service for years and the dead service by your team doesn't let me withdraw the coins from the app. My BTC withdrawal also stuck in the wallet and the support team doesn't want to help to find a quick solution. Will never deposit in Crypterium if the withdrawal is going to take longer than a week.
There are many people in your position , funds stuck in the app. they are just acting like they didn't hear it. that's why it's a useless and Russian scam company. i heard they started a crowdfunding this week. Do not invest any money to this russian scammers. you wont get anything just some fake hopes.