We are sorry to see that people feel bad about our services before using them.
We have to mention that most of the complaints are created by newbie accounts, that doesn't necessary a bad thing, but that at least suspicious.
Every person can ask a question in this thread, and we will try to help. But if a player commits violation - we won't be able to let him withdraw winnings, only deposited sum. We think that this is a fair point.
There are still a lot of players around the globe who might need our help, and thus we keep on being active in this thread despite our negative trust.
And one more thing we want to notice is hate speeches, this thread is public, and please respect other people - not all of them wants to see such things while browsing threads.
You would really be expecting lots of hate speeches if you do keep on ignoring or trying to resolved out those issues that had been thrown in the site.You had mentioned on giving that deposited sum
but there are complaints that you havent able to do such thing just like above ^.
Newbies or new accounts doesnt always indicate that they are fake or just purposely making out accusations without any reasons.As long they could able to post up some evidence then
why not consider? You shouldnt have set that auto-ignore when it comes to newbie complaints as long it would really be a legit one.
This doesnt limit or do talk about new accounts since there are other complaints that you can read up on this thread and if you are really that serious on getting rid of those accusations
then better clean it up.