My account as you know was closed by T&C violation. Explain me why wasn't the bets cancelled yet according to your rules. I sent proofs that it was closed by your security department.
Once again:
https://i.imgur.com/EXUYVxO.jpgCan you follow your own rules?
Hello Dypper,
Your account was closed by your own appeal due to gambling addiction.
Regarding the screenshot - there is no option to connect 1xBit account to a phone number. That might be a ground to double-check if you are writing to the correct address.
Sincerely,
1xBit team
