@ShopemNL
I got a transaction done on 12. december that still shows "paid (but unconfirmed) in the orderstatus page. It has been confirmed some hours later so its "hanging" as pending payment for ten days now.
I already messaged your support but did not get an answer till now.
Please take a look at it.
Same here @ShopemNL
send mails and FB message, no response, unconfirmed status for 2 days
This was an old issue they had in their system. But this was fixed later! I remember this problem and can confirm the issue has been cleared. Contact their support and all will be fine!