I can attest that the withdrawal fee is high but personally I'm still using the exchange because I never face any problem using it for years already. I also applied for KYC and got approve and all my transactions are smooth, the downside is only the fee, they just recently increase fees on some altcoins as well.
Well you are lucky that you are not one of the so many victims of HitBTC's account blocking policy. Just check out the ANN thread in exchanges board and see how many people are complaining with unresolved issues. When so many people complain about a service, then It means that there's something wrong with it
I don't need too actually, I already know about the complaints in the past but as I'm transacting with this site, I made sure I don't transact a huge amount.
To save from high fees, I usually transact using XRP ( they doubled the withdrawal to 12 xrp) or DOGE which they also increase significantly.
I'm gambling and I want a cheaper and faster way, and this exchange help me.
Thanks for the concern, I hope I will not become a victim of the site.