As you said:
The amount of deposited funds is paid to the player in full.
You didn't say the balance on closure moment.
Recalculating lost bets with 1:1 odds won't result in a positive balance since the bets didn't win.
Our security team works in a regular mode and answers complaints received to their email:
security@1x-bit.comSincerely,
1xBit team
That is a contradiction. Of course if you void all the bets it would be a positive balance. It only would be negative if I had withdraw more than I deposited - which I didn't.
Please recheck it. You can ask anyone to revise what you just said.
Do you want more evidences of all my emails with no answer sent from 6 June 2020?